Frequently asked questions
- Have you downloaded our "Cardo Connect" app yet? Now would be a good time to download it for FREE from the "Google Play" or "App Store". Get ready to elevate your sound experience!
- App downloaded. Now it's time to pair your mobile phone to the Cardo device so they can communicate with each other.
- Let the activation begin. Open the "Cardo Connect" app and go to the "Settings" screen by pressing the icon on the upper left side of the Home screen.
- In the "Settings" screen you will see the "Audio Profile" with a lock on its right side, click on the lock.
- Press the "Audio Profile" where you will find the "Scan QR code" button. You are just one step away from upgrading your sound!
- Once you press "Scan QR code," you will be able to scan the QR code, which is printed inside your audio kit package.
- If you can't scan the QR code, press "Enter the key manually". You can then enter the code printed below the QR code.
- Congratulations, you now have the best in class audio experience — enjoy and feel free to share it on social media.
- Dynamic frequency response – 20 -20000Hz
- Driver sensitivity at 1kHz/1mW (dB) - 88dB
- Impedance: 64Ω
- i. Headphones jack type – 3.5mm
Thank you for reaching out to our customer support team.
A confirmation e-mail with your case number should arrive shortly.
If you didn’t receive such an e-mail, we suggest the following actions:
- Checking your spam folder
- Submitting your case with a different e-mail address
- Calling our support phone, found on our support page form
Thank you for your cooperation, Cardo team.