Packtalk Custom

PACKTALK CUSTOM BUILT-IN FEATURES

IP67 Waterproof

Tough waterproof design with 2 year warranty.

FM Radio

Built-in FM Radio with RDS for automatic selection of the strongest signal – whether you are in town, or in the middle of nowhere.

Over-The-Air Software Update

Update your unit directly from the Cardo Connect App.

DMC 2^nd Gen

2nd generation DMC with unparalleled intercom sound quality, easy pairing, and robust performance.
For up to 15 riders at a range of 1.6km/1mi.

Automatic Volume

Automatically adjusts your sound volume based on the outside ambient noise.

Music streaming

All the music you ever wanted streamed directly from your smartphone. Control, share and experience your favorite tune on the road.

Phone or GPS

Make calls and control your GPS with a touch of a finger.

Fast charging

Running out of Battery? Get 2 hours talk time battery after 20 minutes of charging.

USB type C

Robust and universal USB type C for easy connections to any device.

Control roller

Extra convenience and control, all in one small roller.

2 Year Warranty

2 year warranty for
your peace of mind.

PACKTALK CUSTOM SPECS

GENERAL
Compatibility: Universal

Operating Temperature
-20˚C to 55˚C / -4˚ F to 131 ˚ F

IP67 Waterproof

FM Radio
Operating frequencies 76-108 MHz
RDS – Radio Data systems
6 preset station memory

Software Updates
Over-the-air updates

Device settings
Cardo Connect App

Dimensions Main unit
Height: 46mm – Length: 84mm Depth: 23mm – Weight: 47g

Speakers Diameter: 40mm – Depth: 10mm

Connectivity
Bluetooth 5.2
1 channel for mobile phone, GPS and TFT
Pay-Per-Feature:
2nd channel for mobile phone, GPS, TFT
Universal connectivity

Intercom

2nd gen DMC intercom
Group size : up to 15 riders
Rider to Rider Range: up to 1.6km / 1mi
DMC group range can extend up to 8km/5.0m between a minimum of 6 riders

Pay-Per-Feature:
Auto-reconnect, HD Live Bluetooth Intercom
Universal Bluetooth intercom
Bluetooth group range can extend up to 5km between 4 riders

User interface

Pay-Per-Feature: Natural Voice Operation
Multilingual status announcements

Battery
Talk time: 13 hours
Charging Time: up to 2 hours
Fast charging: 2 hours talk time after 20 min charge
Standby Time: 10 days

Certificates
CE IC/FCC SIG BT TELEC UKCA

PN: PTC00001

FAQ

Faq

What is the difference between PACKTALK CUSTOM and PACKTALK NEO?

Unlike the more expensive PACKTALK Neo, PACKTALK CUSTOM comes only with a basic subset of essential features and replaces NEO's JBL speakers and sound system with a less expensive set of Cardo's standard 40mm HD speakers. Unlike the NEO, PACKTALK Custom can be upgraded and customized with additional features such as Bluetooth Intercom, Natural Voice operation, music sharing, second device connection, Eco-Mode, and others, by subscribing to monthly or yearly packages. When fully upgraded, the Packtalk Custom is similar in functionality to the NEO, minus the JBL sound system and speakers.

What is the difference between PACKTALK CUSTOM and FREECOM 4X?

"FREECOM 4X is a fully featured Bluetooth communicator, whereas PACKTALK CUSTOM is a Mesh communicator with a basic subset of essential features. PACKTALK Custom can be upgraded and customized with additional features such as Bluetooth Intercom, Natural Voice operation, music sharing, second device connection, Eco-Mode, and others, by subscribing to monthly or yearly packages. Unlike FREECOM 4X which offers Sound by JBL, PACKTALK CUSTOM comes with Cardo’s standard 40mm HD speakers."

What is the difference between PACKTALK CUSTOM and PACKTALK EDGE?

Unlike the top-of-the-line EDGE, PACKTALK CUSTOM comes only with a basic subset of essential features, which can be upgraded and customized with additional features such as Bluetooth Intercom, Natural Voice operation, music sharing, second device connection, Eco-Mode, and others, by subscribing to monthly or yearly packages. Furthermore, Packtalk Custom replaces the EDGE's magnetic Air Mount, high-end JBL sound system, and 3-year extended warranty, with a more standard clickable cradle, 40mm HD speakers, and a 2-year warranty. In addition, charging while riding is possible only on PACKTALK EDGE.

How do I get started?

To start using your PACKTALK CUSTOM, you first need to activate your unit with Cardo Connect App.

How can I update my unit?

No need for a cable, Wi-Fi dongles, or a laptop. The software update is done Over the Air, directly from your mobile phone. Just download the Cardo Connect app to your smartphone, go to Settings, select your unit, and then click on the latest available software update. Updating your Cardo unit with the latest software will ensure your communicator is free from bugs and contains all the latest features and functionality. We recommend updating your unit before using it for the first time and then keep on checking for new releases periodically.

Does the PACKTALK CUSTOM connect to other Cardo units (Packtalk, Freecom, Spirit)?

PACKTALK CUSTOM is fully compatible with all Cardo DMC units. If you subscribe to the Gold or the Platinum package, you can also connect to all Cardo Bluetooth units using either regular Bluetooth or Live Intercom (Freecom X).

Can PACKTALK CUSTOM pair with any other Bluetooth intercom system?

With the Gold or Platinum Package, your PACKTALK CUSTOM will support Bluetooth intercom connectivity. It will pair with any other Bluetooth communication system by Cardo or by other leading brands.

What are the advantages of USB-C

A USB-C port is more robust, easy to plug, and fits with any standard USB-C cable. It also enables Fast Charging (2 hours of talk time after 20 minutes of charging).

What warranty does Cardo offer?

Cardo offers a 2-year warranty for PACKTALK CUSTOM, starting from the date of purchase. Our warranty covers product failures as detailed in the warranty document. Please keep your proof of purchase to reclaim your warranty.

Can I use other PACKTALK accessories with PACKTALK CUSTOM?

PACKTALK CUSTOM is compatible with the PACKTALK NEO accessories: 2nd helmet kit Sound by JBL, 2nd helmet kit 40mm HD. They both have a unique clickable cradle that is not compatible with other Cardo products. Non-cradle accessories, such as microphones and speakers are all fully compatible with PACKTALK CUSTOM.

Product support

PACKTALKCUSTOM

The Upgradable Mesh Communicator

PACKTALK CUSTOM BUILT-IN FEATURES

Customize your unit to your budget and style with Cardo Connect App

Choose your favorite feature set

Pay only for the feature set you need

Switch between packages whenever you like

SILVER

GOLD

PLATINUM

DYNAMIC MESH COMMUNICATION GEN 2

Easy Grouping

Auto Healing

Private Chat

Sound Quality

IP67 WATERPROOF

PACKTALKCUSTOM

PACKTALK CUSTOM SPECS

WHAT’S IN THE BOX?

FAQ

Reviews

The whole rally raid experience was lifted thanks to having Packtalk Edge – Eleni Stathopoulos and Nadera Oukdim, Polaris Off Road Vehicles

Not sure how we ever made do without it

The Cardo Packtalk Edge has outstanding audio quality

There were noticeable differences over the Bold

Packtalk Edge possibly the best comms unit I’ve ever used

King of comms?