To qualify for a refund, you must first contact our customer service team to request a return authorization within 30 days of purchase date. To contact Customer Service, please send us an e-mail [email protected]
Once available, and the product is shipped back to Cardo Systems, you will need to email the following information:
· The authorization number provided from our Customer Service team
· A copy of the invoice provided by Cardo Systems
· A picture of the product, with its Serial Number visible
· The tracking information of the shipment to Cardo Systems
Please note – returned Product(s) must be in good physical condition (not physically broken or damaged) and in the original package and its contents: all accessories originally included with your purchase must be included.
Additional terms and conditions:
• Shipping and handling charges, and taxes paid (such as state, customs, or VAT) are not refundable.
• You are responsible for and must prepay all shipping charges.