Cardo offers a 2-year warranty for PACKTALK NEO, starting from the date of purchase, that covers product failures as detailed in the warranty document. Please keep your proof of purchase to reclaim your warranty.
PACKTALK NEO is fully compatible with all DMC products. It also connects to all Cardo units using regular Bluetooth pairing. G and Q units need to be on phone pairing mode before starting pairing.
PACKTALK NEO and PACKTALK EDGE offer the same level of technology and features. The main difference is in the mounting: PACKTALK EDGE features a magnetic Air Mount, whereas PACTALK NEO has a clickable mounting. In addition, charging while riding is possible only on PACKTALK EDGE. Additionally, PACKTALK NEO offers a 2-year warranty, while PACKTALK EDGE warranty is extended to 3 years.
No need for a cable, the Software update is Over the Air, using your mobile phone. Download the Cardo Connect app to your mobile phone, go to Settings, select your unit, and then click on the latest available software update. Updating with the latest software will keep your unit free of bugs and will provide you with additional new functionalities. We recommend you update your unit before first use.
Frequently asked questions
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- Checking your spam folder
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Thank you for your cooperation, Cardo team.