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Cardo Systems YouTube Channel

Please click on the Questions below find the Answers to the most common questions

Select a product

    Cardo Community

    Question - : [Cardo SmartSet App] Which scala rider and/or Cardo powered products will be compatible with the Cardo Android App?

    Question - : [Cardo SmartSet App] Will it work on my Android tablet?

    Question - : [Cardo SmartSet App] When will the App be available for iPhone?

    Question - : [Cardo SmartSet App] Why first Android and not iPhone?

    Question - : [Cardo SmartSet App] Why is the App only in English?

    Question - : [Cardo SmartSet App] Will it cost money?

    Question - : [Cardo SmartSet App] Why isn't the App working with my Android device?

    Question - : [Cardo SmartSet App] Will the App work with other scala rider models?

    Cardo Community

    Question - : [Cardo Community - OS X] How do I uninstall the Cardo Updater software from my MAC?

    Question- : [Cardo Community] Why won't the Cardo Community webiste detect my device?

    Question- : [Cardo Community] Which web browsers are compatible with the Cardo Community website?

    Installing and Using Cardo Upgrades software

    scala rider G4 faq

    Question -Where can I find the new User Guide for my updated G4 unit?

    Question - After saving the installation file and running the software (as shown below) I get the message "This archive is corrupted".What should I do?

    Click on the picture to see the Answer)

    Question -I get this dialog box during initial installation .What should I do?

    (Click on the picture to see the Answer)

    Question - Why does the installation software for my headset take so much time to update?

    Question - Why do I need to press and hold the G4 buttons so many times?

    Question - The “Cardo upgrades” software stopped responding. What should I do?

    Question -I get this dialog box when I press the Install button. What should I do?



    (Click on the picture to see the Answer)

    Question - I have already worked with the software and everything was OK. Now I get a message that I need to update a driver. What should I do?

    Question - I have Windows Vista 32/Windows 7 on my PC and I get the message below. What should I do?




    (Click on the picture to see the Answer)

     

    Question - I followed the instructions below and nothing happens. What should I do?

    What are the new features in the scala rider G4 v3.0 update?

     

    What is Click-to-Link?

    What is Volume Per Mode?

    What is Standalone A2DP?

    How does AGC Calibration work?

    How does VOX Calibration work?

    What is Automatic Radio Tuning?

    What is Automatic Scan (FM Radio)?

    What is the Voice Configuration Menu?

    What is AGC?

    Which audio sources are affected by AGC volume adjustment?

    What is VOX?

    What is Full Duplex?

    Does the Flip-up Antenna affect the embedded the FM radio?

    How do I reset a G4 after the headset turns itself off?

    How do I remove older Glue Pad Back Plate to install new G4 Back Plate?

    Which Audio sources receive stereo sound?

    How many Bluetooth devices can I have paired (not headsets/Intercoms)?

    How can I use the Intercom while using the AUX MP3 Jack connection?

    What size is the MP3 Cable?

    Where is the AUX MP3 Jack located?

    How do I get a new MP3 Audio Cable?

     

    How do I check the battery status?

    What are the intercom distance limitations of the G4?

    What GPS Systems are Compatible with G4?

    When should I have the antenna raised?

    How long does it take to fully charge the G4?

    How long does a full charge last?

    What is the audio priority order?

    Does the Microphone work with devices connected via the AUX MP3 Jack?

    Can the Fast-Forward and Rewind buttons work with devices connected via the AUX MP3 Jack?

    Are older versions of Scala Rider Headsets compatible with the intercom connection?

    Can I voice activate an incoming phone call when the VOX is disabled?

    Can I reset the headset if I begin having connection issues?

    How do I receive a corded boom with my purchase for use with a full face helmet?

    How do I get the Cardo Upgrades Software to update the G4?

    How do I register the G4 headset?

    Can I add my own earbud speakers to the Audio Kit?

    With 2 intercom partners paired, can I use VOX to connect to only one of them for Intercom communication?

    scala rider G4 PowerSet

    WE APOLOGIZE
    The rebranding work that we have undertaken is still in progress and
    unfortunately, you have reached one of the very few pages that are still incomplete.
    Please bear with us and revisit us soon. Thank you for your patience and understanding.

    scala rider Q2

    Is it okay to use this product in the rain?

    Is the battery removable?

    Is the Bluetooth Intercom waterproof?

    The other party complains that they can't hear me well.

    What if I have trouble hearing the other party?

    What is the bluetooth passkey?

    While riding and using the scala rider Q2, the gain will shoot the volume up to it's max setting and it can't be manually lowere

    Will other Bluetooth phones interfere with my Q2 headset? Can they eavesdrop?

    The intercom connection is activating when I am not speaking. Why?

    How can I improve audio quality?

    Bluetooth security

    Can't answer calls using the VR feature.

    How do I redial on the Q2?

    How do I tighten the mic clamp of the scala-rider on my helmet?

    How does the pillion

    How to answer calls using voice recognition.

    How to enable/disable the Voice Recognition feature.

    How to reject calls using voice regognition.

    I cannot terminate calls by tapping the control button.

    scala rider Q2 MultiSet

    How can I improve audio quality?

    scala rider Solo

    Bluetooth security

    Can I upgrade my scala-rider Solo to a scala rider TeamSet?

    Can it be used with half helmet or no helmet?

    Can the Scala-Rider be connected to a CB Radio?

    Can't answer calls using the VOX feature.

    How do I redial on the Scala Rider?

    How do I tighten the mic clamp of the scala-rider on my helmet?

    How to answer calls using VOX.

    How to enable/disable the VOX feature.

    How to reject calls using VOX.

    I cannot terminate calls by tapping the control button.

    Is it possible to use the the dual speaker boom clamp with the Scala Rider Solo?

    Is the battery removable?

    Is there a way to use the Scala Rider without the microphone so I can listen to GPS directions only?

    Is this product compatible with the A2DP profile?

    The other party complains that they can't hear me well.

    How can I improve audio quality?

    What are the differences between the 2 sponges?

    What if I have trouble hearing the other party?

    What is the bluetooth passkey?

    Will other Bluetooth phones interfere with my Scala-Rider headset? Can they eavesdrop?

    I cannot be heard or cannot hear.

    Is it okay to use this product in the rain?

    Is it possible to convert a Scala Rider Solo into a Scala Rider TeamSet or FM?

    scala rider FM

    What is the bluetooth passkey?

    What if I have trouble hearing the other party?

    The other party complains that they can't hear me well.

    Is this product compatible with the A2DP profile?

    Is the battery removable?

    How can I improve audio quality?

    Is it okay to use this product in the rain?

    I cannot terminate calls by tapping the control button.

    How to reject calls using voice regognition.

    How to enable/disable the Voice Recognition feature.

    How to answer calls using voice recognition.

    How do I turn on the radio?

    How do I tighten the mic clamp of the scala-rider on my helmet?

    How do I search for a new radio station?

    How do I redial on the Scala Rider?

    Can't answer calls using the VR feature.

    Bluetooth security

    scala rider Teamset

    Bluetooth security

    Can I pair an scala-rider/scala-57 headset with another Bluetooth headset?

    Can't answer calls using the VR feature.

    How do I redial on the Scala Rider?

    How do I tighten the mic clamp of the scala-rider on my helmet?

    How does the pillion

    How to answer calls using voice recognition.

    How to enable/disable the Voice Recognition feature.

    How to reject calls using voice regognition.

    I cannot terminate calls by tapping the control button.

    Is it okay to use this product in the rain?

    Is the battery removable?

    Is the Bluetooth Intercom waterproof?

    Is this product compatible with the A2DP profile?

    My driver and passenger units are not synched together?

    The other party complains that they can't hear me well.

    What if I have trouble hearing the other party?

    What is the acceptable range between units for the Intercom feature to work? Can it be used bike to bike?

    What is the bluetooth passkey?

    While riding and using the scala rider Teamset, the gain will shoot the volume up to it's max setting and it can't be manually

    Why does my scala-rider Teamset Intercom not work when I try it in my living room?

    Will other Bluetooth phones interfere with my Teamset? Can they eavesdrop?

    How can I improve audio quality?